Brainware (brainware.io) is a founders collective - building a limited number of products and services. We are developing products and services for primarily fast growing companies in sales, lead generation, customer support, back-office and API development.
We are looking for a Back Office Administrator to join our team
Our perfect candidate has:
Strong written and oral communication skills and an ability to speak clearly in English;
Keyboard proficiency, experience with data entry and web-research work is a plus;
Strong attention to detail with respect to customer needs and quality of work;
Ability to learn, work quickly and accurately;
Is it about you? Then check out the core responsibilities:
Resolve various customer requests/tickets, verify information, make required entries into a unique digital marketing platform and provide resolution documentation;
Review and assign/escalate tickets as required to an appropriate team as needed;
Execute other administrative or back office tasks related to the process.
What we can offer: